Terms of Service

1.    Communication
1.1. Consideration. Cre8ive Beast s.r.o. requests that the Client be
thoughtful, thorough, and prompt with their communication, which will generally
consist of phone calls, meetings and email exchanges.
1.2. Delays. Excessive delays in communication may be perceived by Cre8ive Beast s.r.o. as either: 
a.    Implicit Project termination, which will incur associated costs (see “11.Termination” below)
b.    Excessive delay on feedback on Final Edited versions, may be perceived by

Cre8ive Beast s.r.o. as Project completion, and in turn will result receipt of Final Invoice and delivery of Final Edited versions as at the point of review. 

1.3. Point of Contact. Cre8ive Beast s.r.o. requests a single point of contact for all feedback, reviews and exchanges. If multiple people are required to be involved in the Project, the Point of Contact must collate feedback and information and relay it to Cre8ive Beast s.r.o..
1.4. Review Process. The Client will receive an online review link to the Frame.io platform. This will enable you to provide feedback on the Project at specific points. Requests and feedback exchanged through emails or other forms of communication, with timecode will not be acknowledged.

2.    Timelines. The Client is responsible for providing any and all requested material(s) in a reasonable and timely manner, such that it does not hinder Cre8ive Beast s.r.o. from completing the Project before the Project Delivery Date. Cre8ive Beast s.r.o. is not responsible for delayed or missed deadlines due to client-specific delays. 

3.    Copyright.
3.1. Project Material(s). Any material(s) the Client provides for use in the Project must either be material(s) the Client has created and has the appropriate copyright permission(s) to use and/or reproduce. Cre8ive Beast s.r.o. will be not be held responsible for any copyright infringement claim(s) involving material(s) supplied for use by the Client, nor will Cre8ive Beast s.r.o. be held responsible for any copyright infringement claim(s) that result from Client’s use or misuse of the Project at any time before or after Project completion.
3.2. Rights. Upon Project completion and payment, Client will own the rights to all recorded audio and video, graphics, animations and original music produced for them by Cre8ive Beast s.r.o. and reserves the right to use these items in a manner consistent with the intended purpose(s) of the Project. Any original music produced for the Client by Cre8ive Beast s.r.o. or by any individual contracted by Cre8ive Beast s.r.o. to contribute to the Project, may not be sold apart from the video for which it was produced. All project files created by Cre8ive Beast s.r.o. will be considered the physical and intellectual property of Cre8ive Beast s.r.o.. Cre8ive Beast s.r.o., and any or all individuals contracted by Cre8ive Beast s.r.o. to contribute to the Project, maintain the right to share the completed Project, both in part and in whole, on the Cre8ive Beast s.r.o. website and elsewhere, purely as a means of showcasing our work (this excludes cases where the Project contains sensitive and/or confidential information that has the potential to cause harm to Client if shared with the public). 

4.    Productions. Cre8ive Beast s.r.o. schedules video shoots by the half-day or full day (every shoot is a 4-hour commitment, minimum). Shoots must be scheduled at least 72 hours in advance and shoot cancellations must occur at least 48 hours prior to the shoot day. In the event that Client cancels a video shoot less than 48 hours before it was scheduled to begin, Client will be charged €150 per person scheduled per half-day. 
•    The cancelation of a single-person 4-hour shoot would come with a €150 fee
•    The cancelation of a two-person full day shoot would come with a €600 fee.

The fees are meant cover the costs of time spent planning, preparing, and packing for the video shoot, as well as other missed opportunities as a result of the canceled shoot.

5.    Stock Media. All stock media (fonts, graphics, photos, audio recordings, video recordings, animation(s)) purchased for use in the Project by Cre8ive Beast s.r.o. at request of Client will be added to the Estimated Project Cost. 

Cre8ive Beast s.r.o. will discuss all costs with Client prior to purchase.

6.    Revisions. The Client is allowed two rounds of non-recursive changes within the project scope:
a.    Upon receiving a completed version one (v1) of the Project, Client has an opportunity to review the Project and to provide a Change List. 
b.    The Producer will complete the changes on the Change List (Revision 1) and provide Client with a version two (v2). 
c.    Upon receiving version two (v2) the Client can request a further set of non- recursive changes (Revision 2) to the second version of the edited Project.
d.    With this, the Producer will amend the Project, version three (v3), at which point the Project is considered completed.
e.    Any additional changes requested by the Client that were not included in the previous Change Lists will be completed at rate of €75 per hour.

Cre8ive Beast s.r.o. will provide Client with an estimate of all additional costs before proceeding.

7.    Scope. The Client may request that Cre8ive Beast s.r.o. complete work that goes beyond the scope of the Project. Client will be charged a rate of €75 per hour for all work completed that goes beyond the scope of the Project —this includes any last minute requests for work that requires the Producer to deliver a next day or same day turnaround.

Cre8ive Beast s.r.o. will provide Client with an estimate of all additional costs before proceeding. 

8.    Deliverables. Upon Project completion Cre8ive Beast s.r.o. will provide Client with a link to download the final version of the Project via Frame.io. Additional digital formats can be requested and additional download links provided at no added cost. Project assets (audio and video files, graphics, animations, and music) produced by Cre8ive Beast s.r.o. for the Project may be provided upon request at an additional cost.

9.    Payments. Upon receiving the Project Invoice, the Client has 15 days to pay in full the Amount Due as listed on the Project Invoice. Cre8ive Beast s.r.o. reserves the right to request a downpayment up to 50% of the Estimated Project Cost up front. In these cases, upon receiving the final Project Invoice Client will have 15 days to pay in full the Remaining Balance as listed on the final Project Invoice. Cre8ive Beast s.r.o. may charge a late fee of €25 per day for every day beyond these 15 days.

10.    Exclusivity. The Client agrees that during the terms of this agreement, Cre8ive Beast s.r.o. shall be the sole and exclusive provider of services and/or projects listed above. Client shall not, without Cre8ive Beast s.r.o.’s written consent engage with any other party to provide the above services. In the event of any engagement with any other party, violating this section, Cre8ive Beast s.r.o. shall be entitled to terminate this agreement (see “11. Termination” below) 

11.    Termination. The Client shall be charged the respective fees if any termination conditions are met:
a.   If notice of Project termination is given in the first phase of the production schedule (Pre-Production stage), the Client will be liable to Cre8ive Beast s.r.o. for no less than 25% of the Estimated Project Total. 
b.  If notice of Project termination is given in the second phase of the production
schedule, (Production) Client will be liable to Cre8ive Beast s.r.o. for no less than 50% of the Estimated Project Total.
c.   If notice of Project termination is given more than halfway through the production schedule, Client will be liable to Cre8ive Beast s.r.o. for the full Estimated Project Cost.
d.   Client shall pay to Cre8ive Beast s.r.o. within 5 business days off the termination date all due fees.
e.   Upon termination of this agreement, Cre8ive Beast s.r.o. will return all materials owned or controlled by the Client.

Upon signing or accepting the quote in our automated system, you agree to the above terms and conditions, and hereby agree to the commencement of the agreed Project and will provide the agreed 50% downpayment of the Estimated Project Cost (invoiced upon signing).